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Get answers to your most common questions in our FAQ section. We've compiled a list of frequently asked questions to assist you.
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Customer Service & Support

  • Q What if I encounter issues with my account access or need to deactivate my account?

    A If you experience any issues with your account or need to deactivate it, please contact our customer service team, and they will assist you in resolving the issue.
  • Q What measures are in place to protect my privacy and data security?

    A We take data security and privacy seriously. Our website is equipped with security measures to protect your information. You can learn more about our data security measures on our privacy page.
  • Q How can I provide feedback or suggestions?

    A We value your feedback and suggestions. You can share your thoughts by sending us an email or using the provided feedback form on our website.
  • Q What is your return and refund policy?

    A Our return and refund policy is designed to ensure customer satisfaction. You can find detailed information on our policy page.
  • Q What should I do if my question is not answered in the FAQs?

    A If you can't find the answer to your question in our FAQs, please don't hesitate to contact our customer service team. They'll be happy to assist you.
  • Q How can I contact your customer service team?

    A Contacting our customer service team is easy. You can reach out to us via email, phone, or the contact form on our website.

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SHAOXING NIUYI TRADING CO., LTD.

TEL: 0086-575-81116853
FAX: 0086-575-81165573
ZIP CODE: 312030
Address: Floor 5, Jishi Textile No. 758 Xiao Zuo Road, Huashe Street, Keqiao, Shaoxing, Zhejiang, China.

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